Terms and Conditions

Last updated: 20 August 2026

1. Acceptance of terms

By accessing this website or placing an order, you agree to these Terms and Conditions, our Privacy Policy, Shipping Policy, and Refund Policy. If you do not agree, please do not use the website.

2. Eligibility and account information

You must be legally capable of entering into a binding agreement to purchase from us. You agree to provide current, complete, and accurate billing, delivery, and contact information and to keep any account credentials secure.

3. Products and information

We aim to present product descriptions, ingredients, weights, images, availability, and prices accurately. Packaging, appearance, and colour may vary slightly. Please read product labels before consumption, particularly if you have allergies, intolerances, dietary requirements, or medical concerns.

4. Orders and payment

An order is an offer to purchase and is subject to acceptance and availability. We may decline or cancel an order for reasons including pricing errors, suspected fraud, stock unavailability, delivery restrictions, or misuse of an offer. If payment has already been collected for a cancelled order, the applicable amount will be refunded.

5. Prices and promotions

Prices and promotions may change without notice. The price charged is the price displayed at checkout when the order is submitted, subject to correction of obvious errors. Promotional codes are subject to their stated conditions and cannot be exchanged for cash.

6. Shipping, cancellations, and refunds

Delivery is governed by our Shipping Policy. Cancellations, replacements, and refunds are governed by our Refund Policy.

7. Acceptable use

You must not misuse the website, interfere with its operation, attempt unauthorised access, introduce harmful code, scrape content at scale, or use the website for unlawful or fraudulent purposes.

8. Intellectual property

The Baan Foods name, branding, website design, photographs, graphics, copy, and other content are owned by or licensed to us and are protected by applicable intellectual-property laws. They may not be reproduced or used commercially without prior written permission.

9. Third-party services

Our store may use or link to third-party payment, shipping, analytics, and other services. Their services are governed by their own terms and policies. We are not responsible for third-party websites that we do not control.

10. Limitation of liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential loss arising from use of the website or products. Nothing in these terms excludes liability or consumer rights that cannot lawfully be excluded.

11. Changes to these terms

We may update these terms from time to time. The revised version will be posted on this page with an updated date. Continued use of the website after a change constitutes acceptance of the revised terms.

12. Governing law

These terms are governed by the laws of India. Courts with jurisdiction over the place where Baan Foods operates will have jurisdiction, subject to any mandatory consumer-protection rights.

13. Contact

Questions about these terms may be sent through our Contact page.